Category: Chase

     

    Chase visa lost credit card


    chase visa lost credit card

    What if my card is lost, stolen or damaged? · Credit Card: 1-800-432-3117. Go to chase.com/customerservice for call center hours. · Personal Banking: 1-800-935-. Has your credit card company ever charged you twice for the same item or failed to credit a payment to your account? While frustrating, these errors can be. Chase SAPPHIRE Preferred(Registered Trademark). protection benefits that come with your card* - what's covered, not covered, and how to file a claim.
    chase visa lost credit card

    Frequently Asked Questions

    Using and Protecting my Card

    Online shopping with your credit card is convenient and common, but it’s always smart to exercise some caution when using your credit card for online and telephone purchases. Here are a few simple rules to help minimize your risk:
    • Never give your credit card number over the phone, unless you have initiated the call
    • Make online purchases from recognized retailers, and only when the site is equipped with security features such as:
      • The site URL begins with HTTPS and not HTTP. This indicates that the area is protected by security protocols.
      • A key or lock symbol that appears at the bottom of your screen when you're making a purchase from a secure Internet site. If the lock or key is broken, the site could be unsecure. Try finding the item on a different retailer to complete your purchase.
    Easy! Simply:
    1. Sign in to RBC Online Banking
    2. On the account summary page, select the card you want to replace
    3. On the right side of the page, select Replace Card
    4. Follow the on-screen instructions
    5. You’ll receive your new credit card within 7 – 10 business days

    If you’re ever a victim of credit card fraud, take a deep breath--you’re ok. Call 1-800-769-2512 and we’ll be happy to help you. Provided you’ve take reasonable precautions to protect your PIN and your card, you’re covered for any fraudulent charges both online and in-store. For more information, view the Zero Liability policies by Visa and Mastercard.

    There are 3 ways to activate:

    Online:
    Sign into RBC Online Banking:
    1. Select your credit card on the Accounts Summary page
    2. On the Account Details page, select Activate My Credit Card
    3. Follow the instructions
    By Phone:
    • Call 1-877-900-5900
    • For Private Banking credit cards, please call 1-888-769-2597

    As soon as your new card is activated, please remember to sign the back. If you’re replacing an older credit card, cut up your old card and throw it away.

    You can easily lock and unlock your card through RBC Online Banking or the RBC Mobile app by selecting the card you want to lock and switching the toggle for Lock Card.

    To be eligible, you must be enrolled in RBC Online Banking in order to use your new credit card with Apple Pay. Once you apply for your new RBC personal credit card (excluding the RBC RateAdvantage Visa) you will need to open or download the RBC Mobile app and sign in using your Client Card number (or username) and password. If you fcbc hokkien sermon eligible, you will see the option to add your new credit card to Apple Pay in the app within 48 hours after approval.

    Yes. Your RBC credit card can be used anywhere in the world where credit cards are accepted. Some terminals and ATMs overseas won’t accept a PIN with more than 4 digits so be sure to change your Chase visa lost credit card before you leave. If you’re using your card at a location that doesn’t have a chip-enabled terminal, simply swipe your card and sign your name.

    Are you currently travelling and experiencing an issue? Call us collect at 416-974-7780.

    If you’ve simply misplaced your card, you can lock it temporarily through RBC Online Banking or the RBC Mobile app until you find your card.

    If your card has been stolen or permanently lost, call our 24-hour toll-free number 1-800-769-2512. We’ll block the card from future use and issue you a new card.

    Yes, and in most chase visa lost credit card around the world, your credit card can be replaced in 3 business days or less.

    You can add an Authorized User to your account through RBC Online Banking, or follow these 3 simple steps:
    • Download the application form
    • Print, complete all required fields, and sign the form. Both you and your Authorized User will be required to sign the form.
    • Mail the form to this address:

      RBC Royal Bank
      c/o Administration Department
      P.O. Box 8400, Stn, Terminal
      Vancouver, BC V6B 9Z9

    Balance Protector Premium

    Protecting your credit card balance with BalanceProtector Premiere® coverage is easy, and the application only takes a few minutes to complete.

    Learn More

    Источник: https://www.rbcroyalbank.com/credit-cards/cardholders/frequently-asked-questions/protecting-my-card.html

    Debit Card

    En español

    New Chip-Enabled Debit Cards

    Starting July 25, you will receive a new chip-enabled debit card if you:

    • Are a new claimant receiving EDD benefits for the first time.
    • Have a card that is expiring soon.
    • Need a replacement card because your card is expired or has been lost, stolen, or damaged. Learn more about replacement and expired cards.

    If you have a question about activity on your account related to fraud or suspected fraud, contact a Bank of America fraud specialist directly at 1-800-558-9226.

    About the Debit Card

    The EDD issues benefit payments for Disability Insurance, Paid Family Leave, and Unemployment Insurance claims using a visa debit card. This prepaid debit card is a fast, convenient, and secure way to get your benefit payments and is not subject to a credit check or monitoring by the EDD. With the debit card you can:

    • Get your money sooner.
    • Use it everywhere VISA is accepted (in stores, online, and by phone).
    • Withdraw cash at ATMs, banks, and stores with cash back options.
    • Transfer funds to the financial institution of your choice at no additional cost.
    • Be notified when a deposit is made to your card or when you have a low balance.
    • Receive fraud protection from a Zero Liability Policy.

    Note: Your card is valid for three years from the date it is issued and is used for all EDD benefit programs, so you should keep it until it expires.

    New Cardholders

    If you have never had a debit card from the EDD before, Bank of America will mail you a card after your first benefit payment has been issued by the EDD. It can take 7 to 10 business days to receive your card in the mail.

    To activate a new card, use one of the following methods:

    • Online - Visit the Bank of America debit card website and select Activate My Card.
    • By phone - If you are calling from within the United States, call 1-866-692-9374 or 1-866-656-5913 (TTY). If you are calling from outside of the United States, call collect at 1-423-262-1650.

    Existing Cardholders

    Your card is valid for three years from the date it is issued and is used for all EDD benefit programs. If you previously participated in an EDD benefit program using a card, and began participating in an EDD benefit program again within three years of the date the card was issued, you will not have to wait for a new card to receive benefits. We will continue to load funds on your existing card and you will have immediate access to them.

    Replacement and Expired Cards

    If your card is lost or stolen, you must call Bank of America at 1-866-692-9374 (TTY: 1-866-656-5913). When prompted, choose the “lost or stolen” option from the automated menu. You do not need to have your old card number or speak to a representative.

    If your card is damaged, you can order a replacement card online by visiting the Bank of America debit card website.

    Replacement cards will be delivered in 7 to 10 business days from the date you order it. Once you order a replacement card, avoid requesting a second one. Ordering a second card will permanently block the first one and this may cause a delay in receiving your payments.

    Note: Bank of America representatives cannot answer questions about your claim or pending payments.

    Expired Cards

    Card Activity within the Last 90 Days or $20 or Greater Balance

    If you have activity on your card within the last 90 days, or if there is a balance of $20 or more, Bank of America will automatically mail you a new card before your card expires.

    No Card Activity within the Last 90 Days and Balance Less Than $20

    If you did not have any activity on the card within the last 90 days, or if you have a balance of less than $20, contact Bank of America debit card customer service to request a new card. You can check your remaining balance by calling one of the telephone numbers listed in the Additional Information section of this page.

    Returned Cards

    If you no longer want to use your card, contact Bank of America to retrieve any remaining funds, and then destroy your card. Do not mail your card to the EDD for any reason. The EDD cannot accept returned debit cards and cannot remove funds from the debit card. If you return a card to the EDD, we will forward it to Bank of America for destruction.  If you have an overpayment established on your claim and would like to make a payment to the EDD, visit Benefit Overpayment Services to learn how.

    Payments

    It takes at least three weeks to process a claim for unemployment benefits and issue payment to most eligible workers. Payment information for Unemployment Insurance is updated daily and is available through your UI Online account or by calling the UI Self-Service Phone Line at 1-866-333-4606.

    Payment information for Disability Insurance or Paid Family Leave can be accessed through your SDI Online account or by calling one of the toll-free numbers provided at Contact Disability Insurance and Paid Family Leave.

    Emergency Cash Assistance

    Bank of America can assist you with a domestic emergency cash transfer if you need cash from your debit card immediately, such as if your card is lost or you are still waiting for your card to arrive in the mail. You can speak with a Bank of America customer representative by calling one of the phone numbers listed in the Additional Information section of this page. Visit Bank of America’s website and select Fee Information for information about emergency cash transfer fees.

    Track Your Payments

    Keep track of your debit card payments and balance information by downloading the Bank of America Prepaid Card app from any app store. Payment information is updated daily and is available through your UI Online or SDI Online account or by calling one of the toll-free numbers provided on Contact EDD.

    Disclosures and Fees

    You will receive a welcome packet with your card. Be sure to read all information including fees for the debit card. For digital wallets, view the Digital Account Fees and Disclosures (PDF). Careful use of this card will help you avoid unnecessary fees.

    Additional Information

    For more information about your debit card, visit Debit Card FAQs or Bank of America Debit Card FAQs.

    If you need more help, you can speak with a Bank of America Customer Service representative 24 hours a day, 7 days a week by calling one of the following phone numbers:

    • Within the United States: 1-866-692-9374
    • Outside of the United States: 1-423-262-1650 (Collect)
    • TTY: 1-866-656-5913

    Important: Bank of America representatives cannot answer questions about your claim or EDD programs.

    Forgotten PIN

    You can reset your PIN by logging into your account on Bank of America’s website. Go to My Settings, select My PIN, then select Forgot PIN.

    Avoid Fraud

    Keep your card in a safe place and never share your card, personal identification number (PIN), or other confidential information with anyone.

    Important: The EDD and Bank of America will never contact you to request your debit card account number or PIN. If this information is requested by phone or email, do not respond.

    Источник: https://edd.ca.gov/about_edd/The_EDD_Debit_Card.htm

    Credit Card Customer Service & Online Resources

    “Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A.  JPMorgan Chase Bank, N.A. is a one main financial career reviews subsidiary of JPMorgan Chase & Co.

    Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved.

    J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

    "Chase Private Client" is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking account.

    Bank deposit accounts, such as checking and savings, may be subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.

    © 2022 JPMorgan Chase & Co.

    Источник: https://www.chase.com/personal/credit-cards/card-resource-center

    Lock and Unlock Your Credit Card

    “Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Chase visa lost credit card are trademarks of JPMorgan Chase Bank, N.A.  JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.

    Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved.

    J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

    "Chase Private Client" is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking account.

    Bank deposit accounts, such as checking and savings, may be subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.

    © chase visa lost credit card JPMorgan Chase & Co.

    Источник: https://www.chase.com/digital/customer-service/helpful-tips/credit-cards/desktop/lock-unlock-card

    Receiving Benefit Payments by Debit Card

    ReliaCard Online Services

    On the ReliaCard web site, www.usbankreliacard.com, you can:

    • Change your
    • Check your account balance
    • View all your card transactions, such as purchases, withdrawals, and account transfers
    • View monthly statements showing all your transactions for the month
    • Set up alerts to notify you of deposits or a low account balance
    • Pay bills

    ReliaCard Cardholder Services Line

    Contact ReliaCard’s 24-hour cardholder services at 800-657-6343 to: 

    • Activate your card
    • Choose/change your
    • Check your account balance
    • Sign up for text alerts
    • Hear your recent transaction history
    • Report a lost or stolen card and order a replacement
    • Speak to a live chase visa lost credit card service representative if you need more help

    If you have any questions about your ReliaCard or your account, you must logon to www.usbankreliacard.com or call ReliaCard chase visa lost credit card services at 800-657-6343. U.S. Bank branches, or your personal bank, cannot help you with your ReliaCard account.

    Informational Videos Available

    You can receive a link via text to informational videos on the ReliaCard Cardholder Services Line at 800-657-6343 under the expanded account lookup or card activation menu. Once you receive and click on the link, you can view videos on:

    • Tip 1: Finding a surcharge-free ATM
    • Tip 2: View account information 24/7
    • Tip 3: Fast and easy access to funds
    • Tip 4: Using your card for purchases and transactions
    • Tip 5: Withdraw cash
    • Tip 6: Bill payment function
    • Tip 7: Your card is reloadable 

    Check Your Transaction Disputes Status

    Track the status of your transaction disputes on the ReliaCard Cardholder Services Line at 800-657-6343. If you have filed a transaction dispute within the past 120 days, the phone services line will offer you the option of receiving an update on your dispute. Depending on the status, you will hear one of the following messages:

    • Open – We chase visa lost credit card your claim and are starting our investigation. Please submit your dispute form back to us if you have not already provided.
    • Pending – We are in the process of investigating your dispute pending more information or documentation.
    • Closed – We have completed our investigation and your case is resolved. 

    Note: If you have submitted multiple transactions disputes within the past 120 days, you will be transferred to an agent when you select the update option.

    Lost, Stolen or Damaged Card

    To request a replacement card, call ReliaCard customer service at 800-657-6343. If your card is lost or stolen, be sure to call immediately to prevent unauthorized charges. Your new card chase visa lost credit card arrive within 10 business days. You may request an expedited card, which should arrive within 2-3 business days. The cost to expedite card delivery is $12.50. Normal card replacement is free.

    U.S. Bank Web Site Issues

    For help with U.S. Bank web site issues, call ReliaCard customer service at 800-657-6343.

    Protect Your Card Information

    U.S Bank will not ask for sensitive account information such as yourpassword, or account number via e-mail, phone, or text message. Beware of e-mail scams that try to steal your personal banking information by claiming there are problems with your unemployment payment, with your debit card, or with your account.

    If you receive a phone call, e-mail or text asking for any such information, forward the note to [email protected] and then delete the message. If you believe you may have accidentally shared your information, or if you have questions about your debit card, call U.S. Bank ReliaCard customer service at 800-657-6343.

    For more information regarding schemes that target debit card users, or to learn how to recognize common scams and what you can do to chase visa lost credit card them, visit:

    Do Not Return Your Card to or U.S. Bank

    cannot use or access your ReliaCard account for any reason. Do not give your card to Workforce Solutions or staff, and do not return your card to U.S. Bank for any reason. If you want to use the funds on your card to repay an overpayment, you must withdraw cash from your card account and send a check or money order to .

    Even if you are no longer receiving benefits and/or have no balance on your card, your card is still considered valid until the expiration date listed on the front, so keep your card. If you re-qualify for unemployment benefits before the card expiration date, U.S. Bank will reactivate your card. Do not destroy your card until after the expiration date. Do not send your card to or U.S. Bank for any reason.

    Return to Top

    Источник: https://twc.texas.gov/receiving-benefit-payments-debit-card

    : Chase visa lost credit card

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    Chase visa lost credit card
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    chase visa lost credit card

    Chase visa lost credit card -

    Lock and Unlock Your Credit Card

    “Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A.  JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.

    Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved.

    J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

    "Chase Private Client" is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking account.

    Bank deposit accounts, such as checking and savings, may be subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.

    © 2022 JPMorgan Chase & Co.

    Источник: https://www.chase.com/digital/customer-service/helpful-tips/credit-cards/desktop/lock-unlock-card

    Chase Sapphire Preferred® Card

    Overall card rating

    4.6

    from Credit Karma members

    Most helpful positive review

    Approved with Only Fair Credit

    Credit Karma Member

    Don't be discouraged if your credit score, history isn't excellent, or you don't have other high limits. I have a 690 TU Fico and a 680 Equifax FICO, 700 on Credit Karma and they listed my chance of this card as "Poor". Also, I have 27 lates in my history, including a 90 in 2007, and a 60 in 2009 on my car loan. Only two of those 30 day lates are in the last 2.5 years though, and none in 2013. To top it off, I had no high limits on my cards. I had 2 Chase Cards with $250 & $300 limits, a BOA with $500, Capital 1 with $300, and Cap 1 turned me down for a Credit Limit Increase. Well, I went on Chase site and used their pre-qual tool, and Freedom came up, I applied and was approved for $5,000. Next day, I decided I wanted to pair with Sapphire Preferred. I thought for sure declined, but was approved for $6,000. Only telling you because it is nice to know Chase looks at other factors besides raw score and history, and if you have a similar profile to mine, don't be discouraged from applying. In my case I had $75K income, up a lot from prior years due to promotion, had paid all my cards down to zero so low Utilization, and had 2 credit cards, a checking, and a savings with Chase for years. I believe it was my combo of good debt to income & prior relationship with Chase that allowed me to be approved despite having a relatively low score. So, don't be discouraged if Credit Karma tells you "poor". And use Chase Pre-Qual, someone had told me if an offer pops up for you, there's a very good chance of approval.

    Most helpful negative review

    Be careful! Rewards is with Third Party.

    Credit Karma Member

    According to a Chase representative, Chase Travel is handled by a third party. "Chase Travel is not really Chase" - Chase representative. They do not accept and correct their mistakes, instead they push the responsibility onto others. I lost over $2000 because of Chase. I booked 2 round-trip tickets through Chase Travel. There were issues with my flight, so I called Chase Travel for a solution. The representative offered and cancelled my entire flight and said that I have airline credit for those 2 tickets. Chase Travel sent me a "Cancelled Flight Credit Voucher" containing my airline credit amount, confirmation code, and itinerary number. However, when I tried to book, I could not use those credits. From then on, I spent 5 additional days in another country and over 200USD worth in phone bills from calling Chase. The following are the outcomes/responses/actions that occurred during those 20+ hours of phone calls: Chase would tell me that my airline credit is with the airline, therefore I need to book directly through the airline. I called to book with the airline, but they told me that they had no record of my credit and that these credits should be handled by the third party (Chase Travel). I called Chase back, Chase calls the airline, and the result is that my credit wasn't approved (?) even though I received an official email voucher. I tell Chase it was their decision to cancel my flight (my party asked for the best solution to the missed flight and this was what Chase provided) so the responsibility should be on them. Chase tells me they need to check their recordings and investigate the situation, I tell them to call me back when the investigation is done, they never call me back. I called a couple more times to look for an immediate solution and one representative said they can fly me home the next day for a flight costing 2000 - 4000USD. I hung up and called again, a different representative said there is no flight until 3 weeks later. I hung up and booked a separate flight home by myself and went to a Chase Branch for assistance. I was informed there is nothing they could do except to make a call to Chase Travel and file for Chase Escalations. So we called Chase Travel for 2+ hours at the office and was told that I had made a call to them on a date that I did not. Then, I was told that the airline credit should have been refunded. When I said it was not, the representative said it is in the process of being refunded. I told her to give me information to check on that, so she said she will contact the ticketing department and put me on hold. I asked her to call me back when she has the confirmation about the refund, but she never did. The escalation was then filed, but it was the same exact thing that had been happening over my 20+ hours of phone call - they told me to contact the airline. I called the airline again because Chase Escalation's representative was giving me attitude for not checking again, but the result was the same - the airline had no record. I called Chase Escalation to give them the update and now they are ignoring my calls. Before the escalations, there was also no record of my case. I had asked about call-back numbers, case numbers, names, but Chase would tell me there is none of that. I cannot contact them to follow-up. It has been over a month and this issue is still unsolved. Chase is great if there are no issues, but if there is... good luck.

    Member ratings

    All member reviews (890)

    great card travelling

    Credit Karma Member

    I'm using this card since 5 years and almost all the time I think the reward is worth more than other travel card in same category

    Approved with 690 credit score

    Credit Karma Member

    Went into chase bank and got automatically approved. Utilization at 13%, chase bank credit score of FICO 690, credit karma of 699 TU and 693 at EQ. AT 4/24, right under the 5/24 rule.

    Horrible, terrible

    Credit Karma Member

    I paid my card off in full after refinancing, they then cut my credit by 75 % and screwed my credit score up

    Approved with low credit

    Credit Karma Member

    If you are below Chase’s 5/24 rule, don’t be scared to apply for this card. I applied with a 654 TU and 653 Equifax on credit karma. I believe my most recent FICO score is a 628. The card wasn’t even available in my recommended after I signed in on credit karma, and I had no pre-qualified offers from Chase. I even closed my checking account with them this week because of a sign up offer I got from Capital One, so my preexisting relationship with them was over when I applied. I have 100% on time payment history, extremely high utilization (50%+ total), and a lot of recent inquiries (6+). Average account age is decent, but will go down next month. I was, however, at 4/24 for Chase’s 5/24 policy, so I decided to give it a shot because of the crazy 100k sign up offer. Approved for $10,800 limit!!

    Approved for 33k 3 days after BK fell off

    Credit Karma Member

    I've been wanting this card for a while and applied several times but instantly denied due to bk on my report. Chase doesn't do a hard pull with a bk so no damage. My bk fell off my report on 8/3. I decided to try in-branch on 8/6. My relationship banker assisted me with the app. She submitted the app and was shocked that I was approved for 33.4k @ 15.99%. A week ago I was instantly denied online as usual because of my BK. Chase don't mess around when you have one on your report even if you worked hard to bring your credit up. For reference my Experian which was the CRA they pulled was @ 690 the month before and increased 114 points to 804 when BK fell off. If you have a bk don't even bother. Just focus on building your credit and when the fall off date comes you'll be ready.

    Don't apply if you have a BK

    Credit Karma Member

    I applied and was soley denied due to a BK almost 7 years ago. Mid 700's credit score.

    Wonderful Credit Card! Great Credit Lines

    Credit Karma Member

    When I first applied, my credit on CK was 745 with a credit card utilazation at 50%. I received a $16K-CL. One year later I requested a Credit Line increase to $30K with a 5-10% Credit Card Utilization (CK credit 790 - Credit goes way up when your utilization goes down) with a pending status and approved a few days later. Great Card! Do not need to worry about being declined anywhere. Super confident card to use.

    Credit score was great but I got denied

    Credit Karma Member

    I tried to apply given the fact of my credit score is 792 and I still got denied even though credit karma said I have a very good approval odds shows what I know

    Dreamed, applied, denied until I was approved

    Credit Karma Member

    Great card, great rewards plus bonuses. Can pay for itself, plus some. My points this far have gone to an iphone and ipad after 1 year/1 month. I applied for this card more than once and chase is tough on their standards, but not impossible. I got this card after years of working to rebuild my credit and the 5/24 didn't apply to me somehow when I applied for this card last time, think I opened nearly 10 new cards the year before. Got a total of 17 accounts now, I don't recommend for an amateur but if you are organized you can manage it. Most accounts I keep at a balance of $100 or less. It's been 1 year/1 month now with chase and got my first credit increase. I called customer service once and I have my concerns they are lacking in that department and I've yet to have a serious problem. My other credit cards have better customer service and we're fast acting in an emergency situation and resolved in a timely matter, I hope chase can do the same the day it happens to me again.

    Got approved instantly!

    Credit Karma Member

    I had been wanting this card for a long time and worked hard on improving my credit. I recently went out on a limb and applied for it even though I was highly skeptical of actually getting approved. To my surprise I got approved instantly after applying on their website. I had a T/U 680, Experian 711 and Equifax 589. I have had a Freedom Flex since 2012 though.

    See Approval Odds before you apply

    We’ll estimate your chances of approval based on your credit profile. Join today — it’s free! You’ll also get:

    Sign up
    • Credit scores and reports

    • Credit monitoring

    • Personalized recommendations

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    Источник: https://www.creditkarma.com/reviews/credit-card/single/id/chaseSapphirePreferred

    Frequently Asked Questions

    Using and Protecting my Card

    Online shopping with your credit card is convenient and common, but it’s always smart to exercise some caution when using your credit card for online and telephone purchases. Here are a few simple rules to help minimize your risk:
    • Never give your credit card number over the phone, unless you have initiated the call
    • Make online purchases from recognized retailers, and only when the site is equipped with security features such as:
      • The site URL begins with HTTPS and not HTTP. This indicates that the area is protected by security protocols.
      • A key or lock symbol that appears at the bottom of your screen when you're making a purchase from a secure Internet site. If the lock or key is broken, the site could be unsecure. Try finding the item on a different retailer to complete your purchase.
    Easy! Simply:
    1. Sign in to RBC Online Banking
    2. On the account summary page, select the card you want to replace
    3. On the right side of the page, select Replace Card
    4. Follow the on-screen instructions
    5. You’ll receive your new credit card within 7 – 10 business days

    If you’re ever a victim of credit card fraud, take a deep breath--you’re ok. Call 1-800-769-2512 and we’ll be happy to help you. Provided you’ve take reasonable precautions to protect your PIN and your card, you’re covered for any fraudulent charges both online and in-store. For more information, view the Zero Liability policies by Visa and Mastercard.

    There are 3 ways to activate:

    Online:
    Sign into RBC Online Banking:
    1. Select your credit card on the Accounts Summary page
    2. On the Account Details page, select Activate My Credit Card
    3. Follow the instructions
    By Phone:
    • Call 1-877-900-5900
    • For Private Banking credit cards, please call 1-888-769-2597

    As soon as your new card is activated, please remember to sign the back. If you’re replacing an older credit card, cut up your old card and throw it away.

    You can easily lock and unlock your card through RBC Online Banking or the RBC Mobile app by selecting the card you want to lock and switching the toggle for Lock Card.

    To be eligible, you must be enrolled in RBC Online Banking in order to use your new credit card with Apple Pay. Once you apply for your new RBC personal credit card (excluding the RBC RateAdvantage Visa) you will need to open or download the RBC Mobile app and sign in using your Client Card number (or username) and password. If you are eligible, you will see the option to add your new credit card to Apple Pay in the app within 48 hours after approval.

    Yes. Your RBC credit card can be used anywhere in the world where credit cards are accepted. Some terminals and ATMs overseas won’t accept a PIN with more than 4 digits so be sure to change your PIN before you leave. If you’re using your card at a location that doesn’t have a chip-enabled terminal, simply swipe your card and sign your name.

    Are you currently travelling and experiencing an issue? Call us collect at 416-974-7780.

    If you’ve simply misplaced your card, you can lock it temporarily through RBC Online Banking or the RBC Mobile app until you find your card.

    If your card has been stolen or permanently lost, call our 24-hour toll-free number 1-800-769-2512. We’ll block the card from future use and issue you a new card.

    Yes, and in most places around the world, your credit card can be replaced in 3 business days or less.

    You can add an Authorized User to your account through RBC Online Banking, or follow these 3 simple steps:
    • Download the application form
    • Print, complete all required fields, and sign the form. Both you and your Authorized User will be required to sign the form.
    • Mail the form to this address:

      RBC Royal Bank
      c/o Administration Department
      P.O. Box 8400, Stn, Terminal
      Vancouver, BC V6B 9Z9

    Balance Protector Premium

    Protecting your credit card balance with BalanceProtector Premiere® coverage is easy, and the application only takes a few minutes to complete.

    Learn More

    Источник: https://www.rbcroyalbank.com/credit-cards/cardholders/frequently-asked-questions/protecting-my-card.html

    Screenshots

    Description

    Bank securely with the Chase Mobile® app. Manage your investments with J.P. Morgan and your Chase accounts: monitor your credit score, budget and track monthly spending, send and receive money with Zelle® and deposit checks.

    Manage your accounts

    • Review activity in all of your accounts: checking, savings, credit card, home, auto, business and commercial banking
    • Deposit a check

    Manage your investments with J.P. Morgan

    • Get commission-free trades for stocks, options, ETFs, mutual funds and more
    • Use portfolios designed by us and matched to your goals

    Payments: Convenient ways to pay

    • Send and receive money with Zelle
    • Schedule, edit or cancel payments for your Chase credit card and other bills
    • Transfer money between your accounts

    Credit Journey: Check your credit score

    • Get your credit score for free
    • Help shield yourself from identity fraud with credit monitoring

    Budget: Get a clearer picture of your finances

    • See daily spending insights at a glance
    • Set up your budget and track debit/credit card transactions
    • Grow your savings consistently with Autosave

    Security: Keep your money safe & secure

    • 24/7 fraud monitoring for unusual account activity
    • Lock and unlock your account if you misplace your card
    Rewards, offers & deals

    • Track and redeem your Chase rewards
    • Earn statement credit by using Chase Offers with eligible credit/debit cards

    Connect with Chase

    • Schedule a meeting with a banker
    • Find the nearest Chase branches and ATMs
    • Speak with a representative 24/7

    Disclosure

    • Some features are available for eligible customers and accounts only. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Chase transfer account is required to transfer funds via text.
    • There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations.
    • For illustrative purposes only—not intended as an endorsement or recommendation. The projections or other information generated regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results
    • Commission-free online trades apply to trading in U.S. listed stocks, Exchange-Traded Funds (ETFs), and options. Option trades are subject to a $0.65 per-contract fee. Sales are subject to a regulatory transaction fee of between $0.01 and $0.03 per $1,000 of principal. There are costs associated with owning certain investments, including mutual funds and ETFs. Offer terms and pricing are subject to change and/or termination. Other fees and restrictions (including account types) apply. See chase.com/online-investing-pricing for terms and conditions.
    • Options contract and other fees may apply.
    • J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
    INVESTMENT PRODUCTS:
    • NOT A DEPOSIT
    • NOT FDIC INSURED
    • NO BANK GUARANTEE
    • MAY LOSE VALUE
    • Face ID, iPhone, iPad and Touch ID are registered trademarks of Apple, Inc.
    • Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC
    • Equal Opportunity Lender

    Version 4.262

    We're frequently updating the app in order to give you the best experience. Turn on auto updates to ensure you always have the latest version.


    This update includes:


    • Minor bug fixes and improvements.

    Ratings and Reviews

    Wrong Decision Chase

    My mother in law got a personal check for $28K which banks with Chase. The check came from my brother which banks with TD Bank and my mother in law deposited it April 2nd and was told the funds will be available April 6th. April 6th came and she got notice that now the funds will be available another 7 days from then which will be on the 13th. She desperately needed some of that money this week and now she has to wait til the 13th. She has banked and so has all of our family for years with Chase. We have a huge family with deep pockets and of course news spreads and all of us plan to switch banks because of this. This was flat out wrong. The check has already cleared TDBank 5 days ago and there is absolutely no reason the money should be held this long. Chase made a very costly mistake by screwing with my family. I have and my family have loved doing business with Chase but I am afraid that Chase messed with the wrong family. Let this be a lesson learned. My family only has a few million dollars and I am sure that will not effect JP Morgan but it is a principal that we are standing for.

    Mortgage experience and mobile experience stink

    I was a chase credit card customer and the app was always fine for what I needed. We’re currently going through the home loan process and your app is embarrassingly terrible. I can’t believe such a large bank has an app that can’t render on an iPhone. For two or three weeks we had someone listed in the app as part of our loan team and it wasn’t the correct rep. We kept reaching out to him with no response, come to find out that we got put with a different rep but the app doesn’t update that detail into the loan moves into a new status. What?! The screens are all tiny and you can’t zoom in!! You can’t download the documents from your phone either. You also can’t go into the mortgage portal and open a document and try to go back and do something. The app signs you out instantly. The reps even mentioned how terrible it was. Anytime I use the app to look for tasks I have to close the app and re log in multiple times. The message your team function is completely useless. Our rep told us she doesn’t get a notice when we message through that method and to email her instead. Why the heck even put it there?! We also have been asked repeatedly to upload the same information over and over. According to the rep, they have tons of issues seeing our documents and they get “lost”. How reassuring. It’s only the biggest purchase I’ve ever made and all of my personal information. Y’all need to fix these issues. This app is bad.

    Terrible Customer Service and App

    First of all I rarely leave negative reviews, if my experience is less than satisfactory I will simply choose to leave no review rather than a negative one. That said the Chase bank as well as their app left me little choice. Let’s start with the app. For weeks I could not even use it because every time I tried signing in it would crash forcing me to use a cumbersome web browser for my mobile banking. Once the app started working (about a month and several updates later) I found it to have way less features and to be much less organized than any other banking app I have used. This alone was disappointing however their customer service is even worse which I find quite disturbing for an organization that handles ones finances. They seem to know very little of what they are doing as they misplaced several important documents that I had faxed them directly from a bank branch claiming they had not received them forcing me to spend hours sending them though several different formats. After this I call back only talk to a different representative to find out they had received the fax a week ago when I had sent it originally. This alone was very frustrating but to make it worse customer service was very unfriendly and unhelpful which I found quite unprofessional for a banking institution. Sadly from my experience I would not recommend this app nor chase bank itself. Sorry

    The developer, JPMorgan Chase & Co., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

    Data Linked to You

    The following data may be collected and linked to your identity:

    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

    Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    Privacy practices may vary, for example, based on the features you use or your age. Learn More

    Information

    Seller
    JPMorgan Chase Bank, NA

    Size
    485.5 MB

    Category
    Finance

    Compatibility
    iPhone
    Requires iOS 13.0 or later.
    iPad
    Requires iPadOS 13.0 or later.
    iPod touch
    Requires iOS 13.0 or later.
    Languages

    English, Spanish

    Age Rating
    4+

    Copyright
    © 2021 JPMorgan Chase & Co.

    Price
    Free

    Supports

    • Wallet

      Get all of your passes, tickets, cards, and more in one place.

    • Family Sharing

      With Family Sharing set up, up to six family members can use this app.

    More By This Developer

    You Might Also Like

    Источник: https://apps.apple.com/us/app/chase-mobile-bank-invest/id298867247

    If you are like me then losing things is pretty much second nature. In fact, I have lost a wallet on three separate continents and though I have gotten the wallet back each time it has been a pretty big headache when it comes to dealing with credit cards. 

    In this article, I will tell you everything you need to know about what to do if you lose your Chase credit card or debit card. I’ll cover how to report it as lost, which phone numbers to call, and how long you might have to wait for the replacement card to arrive. I will also cover things like international requests and expired cards.

    What to do if you have lost your Chase card?

    The very first thing that you should do if you think you have a lost card is to search thoroughly for the card and consider putting your card on a freeze.

    If you will need to travel to another location to see if your card is there or call around to different places, then I would suggest calling Chase and asking them to put a freeze on your card.

    An account freeze will prevent any charges from going through on your card and will not force you to go through the card replacement process until you are absolutely sure that you have lost your card.

    There is nothing worse than calling in for a replacement card that deactivates your “lost” card only to find that “lost” card a few minutes later. By utilizing a freeze, you can avoid that scenario.

    Tip: Check out the free app WalletFlo so that you can optimize your credit card spend by seeing the best card to use! You can also track credits, annual fees, and get notifications when you’re eligible for the best cards!

    Reporting a lost Chase card (phone numbers)

    Once you know that your card is lost the next thing that you need to do is to contact Chase bank to report your lost Chase card.

    The phone number that you should call will be different depending on the type of card that you are calling about (debit vs credit or business vs personal). Below are the numbers you can call: 

    Credit cards

    • 1-800-432-3117, 24 hours per day, 7 days a week.

    Business banking

    •  1-800-935-9935, 24 hours per day, 7 days a week.

    Personal banking cards such as debit cards

    • 1-800-935-9935, 24 hours per day, 7 days a week.

    Phone numbers via Chase.

    Before you ever give Chase bank a phone call you should pull up your recent bank or credit card statements so that you can monitor them for any unauthorized charges (don’t forget to check your pending charges). 

    If you see any transactions that you do not to recognize, then you should bring those to the attention of an agent whenever you make your phone call. They should then be able to guide you through the dispute process so that you are not liable for those charges.  

    Once you call, be ready to answer some basic security questions in case they need to verify your identity.

    Tip: Consider storing the contact numbers found on the back of your card in a place like your notes that is accessible on your phone or computer. This might not help you this go round but in the future it will be very convenient to have those phone numbers already stored. 

    Requesting a replacement card online

    It is very simple to request a replacement card online. Simply go to Chase.com and log-in to your account and then pull up your different credit cards.

    Then, select the credit card that you need to replace and click on the “Things you can do” section. You will then see a drop-down menu which will have a tab that states “Replace a lost or damaged card.” Simply click on that to proceed with the replacement. 

    Menu for lost Chase card replacement.

    Once you proceed make sure that the card that you need to replace is the card selected on the left. (You should be able to select any of your debit or credit cards in this field.)

    And then you will need to select the reason that you need replacement. There are basically three different reasons why you might need a replacement card. 

    These include the following reasons:

    • Card is damaged
    • Card is lost
    • Did not receive card
    Chase card replacement menu.

    After you select your reason then you will be given a chance to confirm all of the details and finalize the request for the replacement card

    If you select the card is damaged option then you can get a replacement card with the exact same information (account numbers, etc.). This is actually a way to get the Poor man’s authorized user for the Sapphire Reserve that I talked about before.

    This is also a good option to go with if you know that your card is just sitting somewhere in your house and you can’t find it. If you are pretty certain that you will at some point find the card then you don’t necessarily need a card with a new number.

    Tip: If you’re replacing a Chase debit card, consider going with a custom designed debit card to get special Disney discounts and perks. 

    Getting the replacement card expedited

    Once you have identified that you have a lost credit card and you have contacted Chase, then it is only a matter of waiting until the replacement part comes in. Chase states that you should normally expect 3 to 5 business days for your card to come in. 

    You might be wondering if Chase allows you to receive a replacement card with expedited mail. And the answer is just that it depends.

    Replacement card expedited

    There are some reports out there of Chase taking several business days to send in a replacement card if expedited shipping is not requested.

    And then there are some cases where expedited shipping is requested but it still takes a couple of business days to get the card out.

    And finally there are some cases where the card has been overnighted although these seem to be rare.

    So it seems that there is no guarantee for how long it might take for your replacement card to arrive, when it comes to expedited shipping. My advice would be to stress the importance of your replacement card to an agent over the phone and try to convince them as best as possible to overnight your card. 

    Their ability to overnight your card could also depend on the type of product that you have.

    For example, if you are dealing with a premium card like the Chase Sapphire Reserve or possibly even the Chase Sapphire Preferred then you probably have better odds of getting your card expedited in a quicker fashion.

    Meanwhile, if you are calling about the card like the Chase Freedom card or random co-branded cards like the Southwest card then you might not have as much success. It might not actually work out that way but that is just my hunch. 

    Chase lost card sent abroad to international destinations?

    You might be wondering if Chase will send a replacement card to an international destination. Well, you are in luck because Chase will definitely send a replacement card to foreign destinations and even will send it in expedited fashion. 

    So if you are traveling abroad and all of a sudden you realize that you are at a hotel and you don’t have your Chase card you can contact Chase and ask them about sending it to directly to your hotel (assuming there is enough time). 

    The trick with getting a replacement card shipped to an international destination is that you might have to go through some extra security measures.

    Because they are dealing with a foreign country, there is a higher potential for fraud so you will likely have to verify your identity.

    This could require you to answer a few questions or might even require you to fax something in. Try to be as patient as possible and I appreciate that there are extra security measures to prevent fraud against yourself. 

    You should not have to pay anything for the international delivery service. Also, this service should also work for your authorized users as well. This is in contrast to some other issuers that will require you to pay a fee for the shipping. So props to Chase for allowing for free deliveries. 

    Keep in mind that you might have to put travel notifications back on your card once it is sent out. Chase should obviously already know that you are in that location but sometimes computers can fall short. You can read more about how to do that here.

    Expired cards

    If your credit card is about to expire, Chase will automatically send you a new card during the month your current card will expire. If you haven’t received a new one, please call Chase using the number on the back of your card.

    Final word

    Losing your Chase cards can be a very stressful experience but it is a pretty simple process to get them replaced. The key is to actively monitor your accounts after you have lost your card so that you can minimize the damage done by any potential unauthorized charges.

    UponArriving has partnered with CardRatings for our coverage of credit card products. UponArriving and CardRatings may receive a commission from card issuers. Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.

    Daniel Gillaspia

    Daniel Gillaspia is the Founder of UponArriving.com and creator of the credit card app, WalletFlo. He is a former attorney turned full-time credit card rewards/travel expert and has earned and redeemed millions of miles to travel the globe. Since 2014, his content has been featured in major publications such as National Geographic, Smithsonian Magazine, Forbes, CNBC, US News, and Business Insider. Find his full bio here.

    Related

    Источник: https://www.uponarriving.com/lost-chase-card/

    Posted by: | on October 2, 2012
    Posted in Chase | 1 Comments »


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